Sales Engineer

Your job

Looking for a position where you can leverage your technical expertise to drive successful deals with Channable’s most impactful clients? The Sales Engineering team serves as the crucial link between our commercial teams and our platform. We are dedicated to facilitating seamless and high-value integrations between Channable and our customers, empowering our clients to achieve an edge in online retail. 

Our team consists of resourceful problem solvers, known for our adaptability and innovative solutions. We translate complex client needs into actionable technical strategies and communicate intricate technical details clearly to both your colleagues and our clients. In the Sales Engineering team, you'll have ample opportunities to expand your engineering, service, and communication skills.

Note: the official title of this role within Channable is Solutions Engineer. We are using the title Sales Engineer for recruitment purposes. You can ask us more about it during our first conversation.

Your challenges

• Partner up with Sales and Customer Success to address the needs of their customers and new leads and help them be successful.

• Contribute to deal strategy by raising technical concerns and proposing solutions to mitigate them for the customer.

• Join meetings with mid-market and enterprise clients to address technical questions, strategical concerns and serve as a knowledgeable stakeholder.

• Drive resolution for customer technical questions and issues related to assigned deals.

• Develop custom data imports to overcome technical hurdles and help close deals and onboard customers.

• Perform technical knowledge transfer to the Technical Account Managers to ensure a smooth client onboarding.

• Proactively maintain an overview of open mid-market and enterprise deals that would require your involvement.

• Review agreements for deals with clients to ensure Channable is able to meet technical commitments.

• Facilitate internal coordination and response to technical assessments as part of RFPs.

• Create and update internal documentation to support Sales Engineering processes.

• Submit feedback to product management to advocate for customer needs discovered during deals.

Who are you?

• You have approximately 2 years or more of relevant professional experience in technical sales, sales engineering, or a related technical customer-facing role.

• You have a track record of positively influencing deal closures through technical expertise and strategic input.

• You understand complex technical systems and are comfortable explaining them.

• You have strong troubleshooting skills and an analytical approach to problem-solving.

• You have strong verbal and written communication skills in English.

• You have an affinity for explaining technical details to people with varying levels of technical knowledge.

• You have a valid work permit for the Netherlands or EU citizenship.

• You live in (or close to) Utrecht or are willing to move.

• You are available for at least 32 hours a week.
  

Nice to have

• You have experience with eCommerce systems or related processes.

• You have working experience with data import and export processes.

• You have an affinity with web shop or marketplace integrations.

• Experience working with RFPs and technical assessments.

• Familiarity with sales methodologies and CRM systems.

Who are we?
Channable was founded in 2014 in the heart of Utrecht. We are now a strong team of 260+ diverse individuals, and more than 40 nationalities.
Joining Channable means you’re looking for a bit more than just a job. Diverse as we are, we all share our love for growth, to help, to take ownership, and create an awesome journey together. Feel free to take a further look at who we are here and on our Instagram or Linkedin! Wanna get to know us even more? Give our Culture Playbook a read.
Do you want to read more about our engineering culture? Then have a look at our popular tech blog: https://tech.channable.com
Additionally, you can also take a look at some of our open-source work at https://github.com/channable to get a feeling of how we work together and what our code looks like.

What do we do?
Channable is a fast-growing B2B SaaS platform that offers a fully integrated way to market your products online. We empower marketers and online businesses to manage, scale, and optimize their marketing

What do we offer?

• Gross monthly salary ranging from € 3.519 to €4.140 based on your experience (based on 40 hours per week).

• Tailor-made and comprehensive onboarding for you to be successful in your new role.

• A €1.000 annual Individual Learning & Development budget

• Stock Appreciation Rights: eligible employees can financially profit from Channable’s success

• Saving for old age - yes, we provide an extra 5% of your monthly base salary

• Once every 10 weeks, you can use your creativity during our internal Hackathon day

• 26 vacation days + 2 reload days based on 40 hours, and on top of this; you are allowed to go for a 3-week-long workation and an extra 3 weeks if you're an expat living in the Netherlands!

• Are you going to become a parent? We think it is important that you spend time with your newborn. Enjoy 5 weeks of 100% paid partner leave.

• To work in a beautiful historic and fully renovated office in the heart of Utrecht & with a flexible hybrid working policy of (minimum 2 days in the office).

• Since you can work from home for 3 days a week, we will provide a budget to supply your home office.

• Having flexible working hours means starting your day between 8.00–10.00 am.

• Traveling to our office? No problem, we got you covered.

• Channaweekend (we will go abroad in 2025 for a long weekend with all the colleagues from all over the world).

• Additional working conditions like great lunch, massages, in-office bar (Channabar), parties, sports teams, video games, and many more!
  
  

How can you apply?

Are you interested? Please apply by clicking on the "apply now" button below. Please send your application in English. If it's a match, Ioana  (Tech Talent Acquisition Partner) will get in touch with you for an introduction call. After that, you'll be invited for interviews. We look forward to hearing from you as soon as possible!
Contact by job agencies and recruiters will not be appreciated. Each recruiter or headhunter who approaches us agrees with a donation of €250 for Make-A-Wish.
At Channable, we strive to create and foster an environment of belonging and collaboration and we believe in diverse and inclusive teams.