Manager Integrations

Your job

As Manager Integrations, you will be responsible for guiding the success and growth of the Integrations team. In this role, you will lead a team currently consisting of 2 team leads and 9 engineers, and that performs two primary functions.

Integrations Engineers are experts in our integrations with web shops, marketplaces, and online advertising channels. They are responsible for resolving issues reported by customers for our integrations, and work closely with our Product and Engineering teams to maintain our integrations.

Solutions Engineers provide technical consulting and build custom import integrations during pre-sales and onboarding for mid-market and enterprise customers, coming up with creative solutions to help ensure a smooth and successful onboarding for our customers.

Your challenges

Integrations Leadership

• Refining the scope of both engineering roles and positioning the teams correctly within the company.

• Setting and monitoring team goals that align with company OKRs.

• Scaling and innovating operations to help the teams efficiently and effectively overcome challenges and achieve team goals.

• Participating in cross-departmental discussions to adapt policies and processes to address problems facing the team and Channable.

• Providing guidance for the team in prioritizing and organizing tasks from multiple work streams, while safeguarding boundaries of team scope of responsibilities.

Team Management & Coaching

• Build and support high-performing teams by recruiting, training, and retaining talent.

• Oversee team performance, and motivate the team to achieve established goals and expectations.

• Support team leads (and team members) in their professional development and success, helping connect them with opportunities and resources.

• Foster a collaborative and inclusive work environment that aligns with Channable company culture & values.

Who are you?

• You have 3+ years of experience in management and leading technical teams.

• You have relevant engineering work experience, and understand what processes are required to develop and support technical integrations.

• You lead with empathy, and are focused on supporting and empowering teams to grow and overcome challenges. You bring a positive attitude and genuine interest in the team's well-being.

• You are comfortable working in a fast-paced, scale-up environment, and aren’t afraid to blaze new trails when there isn't an existing process.

• You are a good listener who regularly incorporates feedback into your work, and consistently shares the why behind decisions.

• You have excellent problem-solving and critical-thinking skills. You manage ambiguity and find middle-ground between stakeholders when solving problems.

• You have strong verbal and written communication skills in English.

Nice to have

• Experience managing team leads.

• Experience in application development, preferably in Python.

• Experience working in eCommerce, preferably on a SaaS product.

Other requirements

• You are available for at least 32 hours a week.

• An EU citizenship or a valid work permit for The Netherlands.

What do we offer?

• Gross monthly salary ranging from €5.197 - €6.614 based on your experience (based on 40 hours per week).

• Tailor-made and comprehensive onboarding for you to be successful in your new role.

• A €1.000 annual Individual Learning & Development budget

• Stock Appreciation Rights: eligible employees can financially profit from Channable’s success

• Saving for old age - yes, we provide an extra 5% of your monthly base salary

• Company-wide bonus

• Once every 10 weeks, you can use your creativity during our internal Hackathon day

• 26 vacation days + 2 reload days based on 40 hours, and on top of this; you are allowed to go for a 3-week-long workation and an extra 3 weeks if you're an expat living in the Netherlands!

• Are you going to become a parent? We think it is important that you spend time with your newborn. Enjoy 5 weeks of 100% paid partner leave.

• To work in a beautiful historic and fully renovated office in the heart of Utrecht & with a flexible hybrid working policy of (minimum 2 days in the office).

• Since you can work from home for 3 days a week, we will provide home office supplies.

• Having flexible working hours means starting your day between 8.00–10.00 am.

• We want you to feel good - please feel free to use our discounted OneFit subscription. You also have free & anonymous access to the OpenUp platform, and psychologists. This free service is also available to your family members.

• Traveling to our office? No problem, we got you covered.

• Channaweekend (we will go abroad in 2024 for a long weekend with all the colleagues from all over the world).

• Additional perks like great lunch, massages, in-office bar (Channabar), parties, yoga lessons, sports teams, video games, and many more!

How can you apply?

Are you interested? Please apply by clicking on the "apply now" button below. Please send your application in English. If it's a match, Giordano (Tech Talent Acquisition Partner) will get in touch with you for an introduction call.

After that, you'll be invited for interviews. We look forward to hearing from you as soon as possible!

Note: as part of this process, we will ask you the contact details of your references.