Who are we?
Channable is the beacon in a complex eCommerce landscape. Where eCommerce can be as tangled as a bowl of spaghetti, we make it a piece of cake. We provide an intuitive simple-to-use solution for both data feed management and PPC which enables online retailers, brands, and agencies to sell and advertise globally. Today, 6000+ global customers continue to boost their business to the next level using Channable’s solution.
In 7 years the Dutch startup has rapidly grown into a company with an international team of over 150 young professionals. While we still have a scale-up vibe, working at Channable also means being part of a professional company. We are the market leader in Benelux and are now conquering the rest of the world, with teams for the US, DACH, Nordics, UK, Iberia, France, and Italy, (usually) based in our office in Utrecht. To do so, we need you! Working at our support department means working in a team of over 30 enthusiastic students and young professionals of different nationalities.
As part of our International team, you will be responsible for answering all questions coming from clients in France, both via email and via phone. Our support team works closely together with sales. This means you’ll be supporting new clients with the onboarding process. You’ll be in touch with very diverse clients (from big brands to private webshop-owners), which brings a lot of variation to your job. As some of our clients are more technically educated than others, the challenge for you is to adjust your communication to your audience.
You like working in a fast-paced environment. The people you work with are more than just colleagues to you, and you don't mind hanging out with them after work hours. Our tool can be challenging sometimes and you love to help our customers out. It definitely helps if you have an affinity with IT and/or eCommerce. More practically we expect:
Do you want to see more of Channable and your future colleagues? Check out our social media channels like Instagram, Facebook or Linkedin! Want to know more about the company's values? Check out our page about Channable's culture.
'I started working for Support France in September 2019 and have been learning something new every day since then. What was supposed to be a temporary job has become the most enriching professional and personal experience I have ever had the chance to live. Channable is a place where you can be part of something bigger than yourself and enter a family full of incredibly inspiring Channapeople!'
- Alexandra Martin, Technical Support Employee France at Channable
Are you interested in this vacancy? Please apply by clicking on the "apply now" button below. If you convince us, you will be invited for an online interview. Your starting date is flexible (every 1st of the month), but preferably as soon as possible.
Do you have any questions about this vacancy? Please contact Britt (firstname.lastname@example.org). Looking forward to hearing from you!
Contact by job agencies and recruiters will not be appreciated. Each recruiter or headhunter who approaches us agrees with a donation of € 250,- for Make-A-Wish.