IT Support Engineer (24-32h a week)

Who are we?

Who are we?

We are a young and fast-growing start-up from Utrecht focusing on the e-commerce and online marketing sectors. Channable was founded 5 years ago and developed into a company with an international team of over 90 young professionals. While you can still benefit from the start-up vibe, working at Channable also means being part of a professional company with a highly skilled Development team.

Job description

What will your role be?

We want everyone at Channable to be able to do their best work. In order to do this, we need reliable and secure IT infrastructure. That's where you come in!

In this position, you will take on a mix of helpdesk work and automation projects to guarantee smooth sailing.

What will you do exactly?

  • Setup and maintenance of our Windows PCs and laptops.
  • Diagnose and fix problems with employee's computers and VoIP phones.
  • Make configuration changes within our office network.
  • Automate (parts) of our manual IT processes.
  • Pro-actively look out for security problems related to our IT. Suggest and implement fixes.

While this is a new position at Channable, you won't have to do this on your own. You'll be a part of the DevOps team who can help you on more involved projects. Your colleagues know a thing or two about operating Linux servers. You bring Channable the Windows expertise that we currently lack.

If you've previously worked on internal helpdesks and got bored by a lack of depth and responsibility: this is the position you want. You won't just be responsible for executing predefined processes. You will also get the opportunity to improve and invent new ones.

We are looking for someone who:

  • Has experience with IT helpdesk work or can otherwise support a mix of software and hardware problems.
  • Has solid experience administering Microsoft Windows systems.
  • Has a structured work approach, likes writing documentation, and is a good communicator.
  • Has some automation skills or wants to learn.
  • Prefers incremental and continuous improvements over moonshots.
  • Leaves things in better shape than they found them.
  • Has a good understanding of common security problems and how to solve them.

Bonus points for:

  • Programming and/or process automation experience.
  • Familiarity with networking technology and concepts.
  • An automation driven mindset. You don't like doing things repetitively and strive to automate where it makes sense. (Keeping https://xkcd.com/1205/ in mind.)
  • Relevant certifications or proven track record.

Practical requirements

  • EU citizenship or a work permit, already living in The Netherlands.
  • Available for at least 3 days a week on-site in our office in the center of Utrecht.

What do we offer?

  • Competitive salary.
  • Informal atmosphere within our international, young, talented and ambitious team
  • A flat organization that is open to your ideas.
  • Great personal development possibilities.
  • A spot in our beautiful office in the heart of Utrecht, where lunch and much more is catered daily.
  • Great working conditions: hackathons, free massages, a PlayStation to fight afternoon dips, and Channable sports groups. Finish the week with well-deserved drinks with your colleagues at our own office-bar!
  • Do you want to see more of Channable and your future colleagues? Check out our social media channels like Instagram or Linkedin!


Procedure

Are you interested? Please apply by clicking on the "apply now" button below. If you convince us, you will be invited for an interview in our office in Utrecht, or through Skype if you don’t live in the area (yet). Your starting date is flexible, but preferably as soon as possible.

Contact by job agencies and recruiters will not be appreciated. Each recruiter or headhunter who approaches us agrees with a donation of € 250,- for Make-A-Wish.